A few testimonials and reviews from our happy customers.


Juliana went out of her way to make us feel welcome. The welcome package was most appreciated. She provided plenty of local information and recommendations for local experiences and activities. When we had a problem with the heating Juliana was quick to respond and she took the trouble to come straight over her self to help. The apartment itself was tastefully decorated and everything that was supplied was top quality. We would definitely stay again and would recommend it to others.

Monica, Waterpump House, September 2015

The apartment was fabulous so much bigger than we expected. The location was perfect exactly as described. We had a wonderful week and thoroughly enjoyed our stay. The stay was enhanced by the accommodation and although Juliana didn’t bother us we did get to meet her briefly and felt that she would be available if we needed her. We would definitely recommend the apartment and hopefully be able to stay there again in the future.

Wendy, Waterpump House, October 2015

This little “hideaway” is absolutely adorable in Bury St. Edmunds. Juliana made us feel so welcome and left us a little gift bag of goodies. We were so comfortable there and were within walking distance of the downtown area for the market days and just general shopping. It’s also very close to the Abbey which is rich in history. We were thrilled with our booking. I would definitely recommend her and her lovely hideaway.

Jennie, The Hideaway, March 2015

We really enjoyed our stay, we received a lovely welcome from Juliana with a super welcome bag of goodies including tea, biscuits, milk and a bottle of bubbly. The photos of the accommodation really do not really do it justice, it’s very comfortable, spotlessly clean, private and with all the conveniences that you would have at home. Great bathroom, comfortable bed, fully equipped with a DVD player books and strong internet connection. The accommodation is located an easy 10 minute walk to the town centre, where you can access the cathedral and other points of interest. We enjoyed our stay of 2 nights and would highly recommend it. Thanks for a lovely comfortable stay.

Sandra, The Hideaway, November 2015

Juliana was a wonderful host. The accommodations were perfect. The cottage very cozy with all of the comforts and conveniences of home and in ideal location to explore and experience all the charm that Bury St Edmunds has to offer.

Kevin, The Hideaway, November 2015